Thomas Armstrong - About Us


Our Policies

Our Policies

Over our 180 year history, we have prided ourselves on the quality of the products and services that we offer to our customers and through this have built up long-term relationships and a reputation for giving the customer what they want. This has been key to our longevity as a company and continual expansion and diversification.

In this section we describe how we meet our social and other obligations to our employees and neighbours as well as minimising the effect of our operations on the environment.

For specific Divisional Policies, please visit the relevant divisional pages of this website



Environmental Policy

As a diverse and widespread organisation, we are aware of the potential impact that our operations may have on the environment and are continually assessing this with a view to minimising any effects. The Thomas Armstrong group is fully committed to minimising the impact of all of its operations on the environment. This committment includes the following:

  • Using wherever possible the latest, low energy manufacturing technology
  • Operating a modern, low-emissions fleet of road vehicles and mobile plant across its sites
  • Sourcing of local raw materials, supporting local economies and jobs
  • Minimising waste produced through our processes
  • Using recycled and reclaimed materials wherever possible in our products
  • Managing our sites in accordance with an Environmental Management system such as ISO 14001
  • Continual improvement of environmental performance

A copy of our full Group Environmental Policy Statement can be downloaded opposite. Division Environmental policy statements can also be found within some of our divisional pages along with further environmental information where applicable.


Health & Safety

Throughout our organisation, we promote a culture of health and safety and each location is regularly inspected and audited by safety professionals. Mechanisms are in place to react to incidents and defects and all employees are encouraged to report near misses and potential accidents waiting to happen. We take all measures to protect the safety and wellbeing of visitors, contractors and neighbours and communicate our safety policy. We provide all necessary internal and external training for our employees and continually strive to improve health and safety throughout the organisation.

A copy of our full Group Safety Policy Statement can be downloaded opposite.

We are fully supportive and are signed up to the Heath & Safety Executive Strategy scheme which aims to reduce the amount of workplace related accidents and illnesses. This includes a pledge by all signed up employers to:

  • Agree to play our part in reducing the numbers of work-related deaths, injuries and ill-health in Great Britain.
  • Call on employers to put health and safety at the heart of what they do and to take a common sense approach to health and safety.
  • Commit to debunking myths around health and safety that trivialise the impact of injuries, ill health and deaths on individuals and their families.
  • Recognise the importance of health and safety in difficult economic times and the dangers of complacency.
  • Pledge to work with the Health and Safety Executive and its partners to Be Part of the Solution.

Find out more by clicking the link opposite.


Quality Management

A key to our success and longevity as a company lies in the consitency of the quality of our products and services. We recognise that quality is key to satisfying our existing customers and to attracting potentially new ones. With this in mind, we operate stringent quality control measures at all of our operations. Through this we can:

  • Give the customer what they want and wherever possible exceed their expectations
  • Eliminate unnecessary waste; for our customers and ourselves
  • Ensure compliance with necessary regulatory standards and codes of practice 
  • React quickly to any issues which may arise and rectify the problem as soon as possible

Equal Opportunities Policy

The Thomas Armstrong (Holdings) Limited Group of Companies is committed to the promotion of equality of opportunity in employment. The Group’s aim is to ensure that all job applicants, employees and those following termination of employment are treated fairly and with respect irrespective of disability, race, colour, religion, nationality, ethnic origin, sex, sexual orientation, gender re-assignment, age or marital status. Our policy sets out instructions that all employees are required to follow in order to ensure that this is achieved.

Find out more by clicking the link opposite.

Modern Slavery and the Supply Chain statement

Our Organisation
Thomas Armstrong (Holdings) Limited and its subsidiary companies are a group of companies engaged in building, contracting, allied trades, property development and mineral extraction, the manufacture of building materials and timber products and the distribution and sale of such products.The group is based in and operates from a number of sites across the North of England. In compliance with the Modern Slavery Act 2015 Thomas Armstrong offers the following statement regarding its efforts to prevent slavery and human trafficking in its supply chain.

Our Policies
Thomas Armstrong is committed to social and environmental responsibility and has zero tolerance for slavery and human trafficking in our supply chains or in any parts of our business. We recognise that modern slavery is a complex supply chain issue and will seek to develop systems in conjunction with suppliers, customers and other organisations to help to ensure a long term solution to the issue. We will take steps to ensure that slavery and human trafficking is not taking place in any of our supply chains.

Supply Chain Management
Our supply chains includes the sourcing of raw materials principally related to the manufacture of building products and timber products and the provision of materials and services for construction activities. We do not believe that there is a risk of slavery or human trafficking in our supply chains. We will introduce procedures to review those supply chains to evaluate and identify any trafficking risks or slavery risks and by conducting supplier audits we will seek to ensure that all aspects are covered including safety, human trafficking, safety and other legal requirements.

Staff Training
We will provide our staff with the appropriate training and resources to ensure they are fully aware of the group’s policy and commitment to the supply chain process. We have a confidential hotline where staff can raise any concerns with protection given to whistle blowers.

Our Journey
We understand that the risk of modern slavery is not static, and we must continue to improve our mitigation in the years ahead, with particular focus on:

  • Staff awareness - Throughout our Group we have posted valuable information and notices to help employees' understanding of what modern slavery means in real terms, the warning signs to look for and where to find additional information. This has greatly helped their understanding od modernslavery and hot to sport the risk factors for it. Now there is general awareness of the issue, we must ensure that our people remain vigilant;
  • Increasing awareness and building capacity within our supply chain to address the risks associated with modern slavery
  • Mapping the high risk parts of our supply chain to gain visibility further down the riers, particularly those which source products, components, or materials from high risk countries of origin and;
  • Reviewing on-site processes to identify the specific risks associated with modern slavery and on-site workers and where improvements can be made.

Whilst a number of our Group processes have been improved so we have a greater understanding of the risk of modern slavery in our own business and our supply chain and how to mitigate it, there is more to do within specific businesses and on site. These will be our key areas of focus in the coming 12 months.


Competition Policy

Please download the link on the right-hand side of this page to download our current and comprehensive Competition Policy.

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