Thomas Armstrong - About Us


Our Policies

Our Policies

Over our 180 year history, we have prided ourselves on the quality of the products and services that we offer to our customers and through this have built up long-term relationships and a reputation for giving the customer what they want. This has been key to our longevity as a company and continual expansion and diversification.

In this section we describe how we meet our social and other obligations to our employees and neighbours as well as minimising the effect of our operations on the environment.

For specific Divisional Policies, please visit the relevant divisional pages of this website

COVID-19  Visitors Policy  

In the event you are required to attend our offices, we would be grateful if you could read this policy and follow the measures put in place for the protection of our staff and visitors.  

Thank you,

Tracey Emerson-Jewkes

Group HR Manager


Environmental Policy

As a diverse and widespread organisation, we are aware of the potential impact that our operations may have on the environment and are continually assessing this with a view to minimising any effects. The Thomas Armstrong group is fully committed to minimising the impact of all of its operations on the environment. This commitment includes the following:

  • Using wherever possible the latest, low energy manufacturing technology
  • Operating a modern, low-emissions fleet of road vehicles and mobile plant across its sites
  • Sourcing of local raw materials, supporting local economies and jobs
  • Minimising waste produced through our processes
  • Using recycled and reclaimed materials wherever possible in our products
  • Managing our sites in accordance with an Environmental Management system such as ISO 14001
  • Continual improvement of environmental performance

A copy of our full Group Environmental Policy Statement can be downloaded opposite. Division Environmental policy statements can also be found within some of our divisional pages along with further environmental information where applicable.


Health & Safety

Throughout our organisation, we promote a culture of health and safety and each location is regularly inspected and audited by safety professionals. Mechanisms are in place to react to incidents and defects and all employees are encouraged to report near misses and potential accidents waiting to happen. We take all measures to protect the safety and well-being of visitors, contractors and neighbours and communicate our safety policy. We provide all necessary internal and external training for our employees and continually strive to improve health and safety throughout the organisation.

A copy of our full Group Safety Policy Statement can be downloaded opposite.

We are fully supportive and are signed up to the Heath & Safety Executive Strategy scheme which aims to reduce the amount of workplace related accidents and illnesses. This includes a pledge by all signed up employers to:

  • Agree to play our part in reducing the numbers of work-related deaths, injuries and ill-health in Great Britain.
  • Call on employers to put health and safety at the heart of what they do and to take a common sense approach to health and safety.
  • Commit to debunking myths around health and safety that trivialise the impact of injuries, ill health and deaths on individuals and their families.
  • Recognise the importance of health and safety in difficult economic times and the dangers of complacency.
  • Pledge to work with the Health and Safety Executive and its partners to Be Part of the Solution.

Find out more by clicking the link opposite.


Quality Management

A key to our success and longevity as a company lies in the consitency of the quality of our products and services. We recognise that quality is key to satisfying our existing customers and to attracting potentially new ones. With this in mind, we operate stringent quality control measures at all of our operations. Through this we can:

  • Give the customer what they want and wherever possible exceed their expectations
  • Eliminate unnecessary waste; for our customers and ourselves
  • Ensure compliance with necessary regulatory standards and codes of practice 
  • React quickly to any issues which may arise and rectify the problem as soon as possible

Equal, Diversity and Inclusion Statement

This Statement sets out our organisation's commitment to equality, diversity and inclusion. It is included in the organisation's staff handbook, discussed at Induction and publicised on our organisation's website.‍ Thomas Armstrong Group adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.‍ We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership..

Find out more by clicking the link opposite.

Modern Slavery and the Supply Chain statement

This statement sets out Thomas Armstrong (Holdings) Limited's actions to understand all potential modern slavery risks related to its business and to put in place steps that are aimed at ensuring that there is no slavery or human trafficking in its own business and its supply chains. This statement relates to actions and activities during the financial year 1 April 2021 to 31 March 2022.

As part of our industry sectors within manufacturing and construction, we recognise that we have a responsibility to take a robust approach to slavery and human trafficking and we continue to take our responsibility very seriously during the coronavirus pandemic.

Our organisation is absolutely committed to preventing slavery and human trafficking in its corporate activities, and to ensuring that its supply chains are free from slavery and human trafficking.

For further details and to download please click on the Policy opposite .


Competition Policy

Please download the link on the right-hand side of this page to download our current and comprehensive Competition Policy.

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